Inbound Contact Center
Inbound Call Center
We provide call center officer that will answer incoming calls and taking care various needs such as questions, requests, claims, and complaints. This service can be integrated with IVR (Interactive Voice Response) and CRM (Customer Relationship Management) which can provide the best experience for your customers.
Omni Channel
This service combines multiple business channels into one dashboard to improve your customer experience. Omni channel will connect communication via telephone, email, social media, live web chats and mobile application that can contact with a company through multiple channels at the same time. Omni channel creates bold and effective targeting flows on your business to increase retention and prevent churn.